"Get Connected. Get help."
211 is a vital service used by millions of people across North America. Every day, people contact 211 to access free and confidential crisis and emergency counseling, disaster assistance, food, health care and insurance assistance, stable housing and utility payment assistance, employment services, veteran services and childcare and family services.
No matter the situation, the specialists at 211 listen, identify underlying problems and connect people in need with resources and services in their community that improve their lives. It’s a vital part of United Way’s efforts to build stronger communities and fight for the health, education and financial stability of every person in every community.
In Vermont, United Ways of Vermont runs Vermont 211. The Vermont 211 database contains detailed descriptions of programs and services available to Vermonters that are provided by local community groups, social service and health-related agencies, government organizations, and others. They are constantly adding new resources to the database. At last count, the database contains 1,010 agencies providing 10,031 services across 2,941 programs. Resource Specialists gather information by regularly attending community meetings throughout the state and contacting agencies directly to complete a formal update process at least annually.